Rapport Secrets: How Leaders Create Successful Connections
Rapport makes all other things possible: connection, relationships, trust. Lynne Franklin interviewed nearly 100 leaders in different fields and asked them, “What’s your secret to building rapport quickly and maintaining it over time with your clients and people?” This program shares their top strategies and explains the neuroscience behind why these are so effective. We’ll practice these skills together so you can begin using them to improve your own connections.
After a boy threatened to kill her with a machete, Lynne Franklin started learning all she could about persuasion. She’s a neuroscience nerd: translating how the brain works into practical, easy-to-use communication tools. Lynne is a leadership communication coach, trainer and speaker. Leaders and teams work with her to reach their goals by building more rapport, creating more trust, and breaking down communication silos in their organizations.
Her TEDx Talk, “How to Be a Mind Reader,” went viral with 4.2+ million views (http://tinyurl.com/LynneTEDx). She is an international speaker and past president of the National Speakers Association Illinois Chapter.
Lynne wrote the book "Getting Others To Do What You Want." (https://tinyurl.com/LynnesBook) Each week, she produces a short article or video on neuroscience, business communication and humor (www.lynnefranklin.com/blog).
For fun, Lynne writes and sings song parodies about the pandemic and posts them on her YouTube channel (www.youttube.com/LynneFranklin). Her personal favorites include “Home and Deranged” (to “Home on the Range”) and “At-Home Schooling” (to “Oklahoma”).
Connect with Lynne here: