What Three Words to Avoid in Business -- And What to Say Instead
What we say is not always what people hear, and words change meaning from one conversation to the next. Join us to discuss everyday words that are positive in most contexts, yet could be damaging when speaking to clients. We will look at three words in particular that are commonly used by business owners, and discuss how to find the best alternatives for your business discussions.
Rebecca Brizi of RGBrizi Consulting will lead us in a conversation about this important topic. Participants will learn:
- What it means to communicate in a customer context.
- Three words to avoid in business conversations.
- Alternative choices to enhance your competitive advantage
Be sure to join us via Zoom for our popular Friday Forum, April 9th - 9-10 am
Members - Free
Non-Members - $10